M&M Monday

The Importance of Obtaining Customer Goodwill and Feedback

I was recently asked to be a panelist at a Town Hall meeting by one of our legal services business partners. This was a rare treat and opportunity for me to step outside of my hectic day-to-day life focused on serving my clients and to just be “the customer.” And while I certainly enjoyed the… Continue reading The Importance of Obtaining Customer Goodwill and Feedback